Return Policy

  • We accept returns within 7 days of delivery date
  • Product must be unused and in original packaging
  • Return shipping cost will be covered by us
  • Products must be in their original condition and packaging

Eligibility for Returns Accepted:

  • Damaged products
  • Wrong items delivered
  • Quality issues
  • Packaging defects

Not Accepted:

  • Opened food products
  • Items without original packaging
  • Products damaged due to customer mishandling
  • Returns after 7 days of delivery

Refund Process

  1. Initiate return through your account or contact customer support
  2. Our team will verify the return request
  3. Once approved, you’ll receive return shipping instructions
  4. After receiving and inspecting the returned item, refund will be processed

Refund Timeline

  • Refund will be initiated within 48 hours of product inspection
  • Amount will be credited to original payment method
  • Bank/Card refunds may take 5-10 business days to reflect / Refund amount will be credited to the original payment method within 7-10 business days
  • Wallet refunds are instant

Exchange Option

  • Product exchange available within 7 days
  • Subject to product availability
  • Shipping for exchange is free

Contact Us For return/refund related queries: Email: info@thespicebuggy.com

Phone: +91 9057183294

Hours: Monday to Saturday, 9 AM to 6 PM IST

Last Updated: January 27, 2025

Note: The Spice Buggy reserves the right to modify this policy at any time. Changes will be effective immediately upon posting to the website